THE ASSOCIATION OF THE BAR OF THE CITY OF NEW YORK
FORMAL OPINION 2000-1
Topic: Plan to solicit bids by lawyers to perform legal
services on internet website; advertising, solicitation, and participation
in a referral plan; duties with regard to advertising fees, client confidentiality,
unauthorized practice of law, and conflicts of interest.
Digest: Lawyers may respond to an invitation to bid on legal projects through
an internet website where client's invitation is not initiated by lawyer,
where only the client is charged a fee, no legal fees are shared with the
service provider, and responding lawyers are not pre-screened, approved,
or otherwise regulated by the plan.
Code: DR 2-101; DR 2-103; EC 2-15; DR 3-101(B); DR 4-101(B); DR 5-105 (E);
DR 5-107(B).
Question
May a lawyer ethically respond to an invitation to submit bids for legal projects
over the internet sponsored by a profit-making business (the “Provider ”)
that would facilitate the posting by potential clients of legal projects on
the company’s website? An attorney wishing to provide legal
services for a project would submit a profile, including the attorney’s
experience in the subject matter of the representation, the estimated date
of completion and the legal fees to be charged. Under this arrangement,
the only fee charged would be imposed on the clients, who would be charged
for obtaining access to this information. The participating attorneys
would not be assessed a fee, share any legal fees with the Provider, or be
pre-screened, approved, or otherwise regulated or controlled by the Provider.
Opinion
Introduction
A growing aspect of the “information revolution” is ready access to
information about professional services, including lawyers and law firms. The
internet has become part of this revolution. As a result, consumers
of legal services can now obtain more information to assist them in choosing
an attorney without having to rely on a word-of-mouth referral or the yellow
pages. Plans like the one that is the subject of this opinion are
proliferating on the internet. Accordingly, we take this opportunity to
consider the ethics issues raised by an attorney's participation in the proposed
enterprise.
The Proposed Plan
A business has created an “international attorney comparison” website
that would allow potential clients to post legal projects on the website. Attorneys
interested in providing legal representation in connection with a posted project
are invited to submit profiles. The attorney profile would include
the attorney's qualifications, the date on which the attorney expects
to complete the project and the attorney's proposed fee for the project. The
potential client could use the attorney profiles received to compare responding
attorneys and their respective proposals and assist in deciding whether to
retain one of them.
The only fee that would be charged would be imposed solely on the
potential client, who would be charged for access to the information. Participating
attorneys would not be charged any fee, nor would the Provider and
the attorney share any fees. The fee charged to the potential
client by the Provider would be for using the website to receive information
provided by the attorneys, and would be separate from any fee the attorney
would charge the client for providing legal services, which would be
billed directly to the client.
None of the attorneys submitting profiles would be screened or otherwise
approved by the Provider and the Provider would not in any way direct
or regulate the attorney’s professional representation. However,
the Provider proposes to assist responding attorneys in avoiding
any potential conflicts by giving them the name of the potential client
and the name of any adverse party before any response is submitted.
Advertising and Solicitation
It is well established that a lawyer or law firm may advertise and/or solicit
legal business through traditional means, such as newspapers or radio, subject
to the rules regulating lawyer advertising and solicitation.[1a] We
conclude that the use of the internet as the medium by which a lawyer communicates
advertising does not alter this basic conclusion.
In any event, where, as here, a request for representation
is initiated by the client, not the lawyer, the Committee concludes
that the act of responding to a request over the internet for representation
does not, standing alone, constitute “advertising” or “solicitation” as
these terms are used in the New York Lawyer’s Code of Professional
Responsibility (the “Code”).[2a] Although
the Provider contemplates that participating lawyers will contact prospective
clients directly over the internet, the process at issue here is initiated
by, or on behalf of, the clients who, in effect, have “solicited” those
attorneys who are interested to submit a bid on the project. As
such, it is not functionally different than any other bidding process
that has become increasingly common in selecting counsel. Indeed,
such procedures often occur following the publication of a Request
for Proposals (“RFP”) by a government or other organization,
or, for that matter, any project that is posted on a (real) bulletin
board.[3a] Indeed,
some courts presiding over class actions recently have conducted “auctions,” inviting
lawyers to submit qualifications and bids. See, e.g., In
re Cendant Corp. Litig., 182 F.R.D. 144, 150 (D.N.J. 1998) (“There
is an emerging trend in common fund class actions for courts to simulate
the free market in the selection of class counsel. The use of
an auction to select counsel in a securities class action was pioneered.
. . .”); In re Auction Houses Antitrust Litig., Civ.
Action No. 00 Civ. 0648 (LAK), 2000 WL 460355 (S.D.N.Y. April 20, 2000).
Participation in a Lawyer Referral Plan
We also conclude that a lawyer’s involvement in responding to an invitation
to bid pursuant to the plan described here, would not violate the provision
in DR 2-103(B) proscribing participation in certain for-profit referral plans. Because
no fee is paid by the lawyer to the Provider to obtain employment, the plan
at issue, therefore, lacks the essential element regulated by DR 2-103(B).[4a] In
this respect, it resembles other plans considered and approved by both the
New York County Lawyers Association and the New York State Bar Association.
In N.Y. County 721 (1997), the New York County Lawyers Association
considered a network of lawyers, law students, and legal workers that
sponsored an internet home page through a local internet provider. The
provider allowed the organization to include an on-line “Attorney
Referral Board” as part of its home page, at no extra charge to
the lawyers. When an internet user (i.e., potential client)
clicked on the Attorney Referral Board, the screen showed a directory
of legal subject areas which was in turn linked to a brief description
of each area of law and a listing of attorneys who practice in each
area. The County Lawyers determined that this plan is permitted
under DR 2-103(B), stating:
We do not view the listing described by the inquirer as
a prohibited for-profit referral service because the user will select
the attorneys whom he or she chooses to contact... and no payment is
to be made to the internet provider on the basis of matters actually
generated by the listings.
Similarly, the State Bar Association in N.Y. State 659 (1994) determined
that, consistent with DR 2-103(B), a lawyer may allow a car dealer
to give car buyers an “information package” which includes
the lawyer’s advertising materials as long as the lawyer does
not pay the auto dealer a fee to distribute the materials, does not
discuss the lawyer’s advertisement with customers, and the advertising
materials comply with DR 2-101.
Like the plans considered above, the plan at issue here involves
no payment by the lawyer to the Provider. Under the circumstances,
we conclude that the internet plan described to us does not come within
the purview of DR 2-103(B).
Other Issues
1) Confidentiality,
Conflicts of Interest
A number of ethics committees have addressed the problem of an attorney’s
use of the internet to communicate with clients or prospective clients. The
starting point, of course, is DR 4-101(B) which prohibits a lawyer from knowingly
revealing client confidences or secrets and requires a lawyer to use reasonable
care to protect client confidences and secrets. We do not believe that
there is anything inherently improper about using the internet as a means generally
to communicate with a client, especially given recent laws precluding unauthorized
interception of internet transmissions. See The Electronic Communications
Privacy Act, 18 U.S.C. ? 2510 et seq. Of course,
a lawyer may come into possession of certain highly confidential or especially
sensitive information that warrants more protection than the internet currently
is able to provide and which should be communicated through another more secure
means. We agree with the recent decision by the New York State Bar Association
which concluded that, based on recent steps taken to criminalize the unauthorized
interception of e-mail, “lawyers may in ordinary circumstances utilize
unencrypted internet e-mail to transmit confidential information without breaching
their duties of confidentiality under Canon 4 to their clients . . .” N.Y.
State 709 (1998). In reaching this conclusion, however, the New York
State Bar Association cautioned that circumstances may exist in which
a particular e-mail transmission is at such heightened risk of interception
or is of such an extraordinarily sensitive nature, that a more secure means
of communication than unencrypted internet e-mail should be chosen. Id.; cf. N.Y.
City 1994-11; N.Y. City 1998-2. Although it is possible that the profiles
could contain at least some information that might be considered to be a “confidence,” such
as the anticipated cost of the legal project, there is nothing that would appear
to be especially sensitive warranting extraordinary protection. Accordingly,
we believe that use of the internet is appropriate to convey the profiles contemplated
by the Provider.
Although well meaning, the Provider’s stated intention prospectively
to provide interested attorneys with the names of the potential client
and any adverse parties does raise a confidentiality concern.[5a] To
be sure, providing such information to prospective lawyers would facilitate
the requisite conflicts checks. See DR 5-105(E).[6a] However, providing
this information to a lawyer prematurely could result in
divulging confidences and secrets that could harm the client, such
as the identity of a client who contemplates filing a possible lawsuit—information
that might impel an adversary to sue preemptively. The Provider,
therefore, should establish procedures to avoid prematurely revealing
on the internet information about the client’s identity in connection
with the invitation for bids, unless precautions are taken to assure
that the client would not be better off waiting until a tentative selection
of counsel is made before the identities of the client and others who
may be involved are revealed.
2) Unauthorized
Practice
We also note that a response by a lawyer to a client posting a legal project
on the internet who resides outside of New York can raise issues about whether
the provision of legal advice or assistance to such a client comports with
DR 3-101(B), governing unauthorized practice. DR 3-101(B) states that
a lawyer “shall not practice law in a jurisdiction where to do so would
be in violation of regulations in that jurisdiction.” This
will depend on whether the particular legal services to be provided would
constitute the unauthorized practice of law in the other jurisdiction. Although
it is beyond the scope of this Committee’s jurisdiction to determine whether
lawyers licensed in New York may lawfully provide legal services to clients
who reside in other states or countries, we caution lawyers who respond to
invitations over the internet to be familiar with the laws of the other jurisdictions
governing unauthorized practice.[7a]
[1a] See Shapero
v. Kentucky State Bar Assn., 486 U.S. 466, 473 (1988); In
re: Koffler, 51 N.Y.2d 140, 432 N.Y.S.2d 872, 875 (1980) (direct
mail solicitation of potential clients by lawyers is constitutionally
protected commercial speech). The only caveat, which applies
as well to advertising, is that communications to prospective clients
must not contain any statements or claims that are false, deceptive
or misleading and should otherwise conform to the limitations imposed
by DR 2-101(C) concerning references to credentials, other clients,
and legal fees. See infra, note 4.
[2a] See DR
2-101; DR 2-103.
[3a] We
express no view as to whether a more targeted type of plan would
involve “solicitation” requiring ethical regulation.
[4a] DR
2-103(B) provides as follows: A lawyer shall not compensate or give
anything of value to a person or organization to recommend or obtain
employment by a client, or as a reward for having made a recommendation
resulting in employment by a client, except that a lawyer may pay the
usual and reasonable fees or dues charged by a qualified legal assistance
organization or referral fees to another lawyer as permitted by DR
2-107.
[5a] We
note that the service has pledged not to direct or regulate in any
way the attorney's professional judgment. Such a policy, if followed,
would obviate any potential issue raised by the proscription against
third party interference set forth in DR 5-107(B), which states:
Unless authorized by law, a lawyer shall not permit a person who recommends,
employs, or pays the lawyer to render legal service for another to direct or
regulate his or her professional judgment in rendering such legal services,
or to cause the lawyer to compromise the lawyer's duty to maintain the confidences
and secrets of the client under DR 4-101(B).
[6a] In
New York, DR 5-105(E) requires that lawyers and law firms maintain
an accurate record-keeping system of current and prior engagements,
and must check those records before undertaking a new matter to assure
that there will be no violation of the conflicts rules because of a
current or past representation. See DR 5-105; DR 5-108. In
N.Y. State 709 (1998), the State Bar opined that practicing law
for clients in conjunction with the internet “does not give rise
to any exemption from the fundamental obligation to avoid conflicts
and not to undertake a new representation without checking to assure
that it does not create an impermissible conflict,”(citing N.Y.
State 664 (1994) (requiring conflicts check by lawyer providing specific
legal advice to clients by means of “900 ” telephone
service)).
[7a] In Birbower,
Montabano, Condon & Frank v. Superior Court, 70 Cal. Rpt.
2d 304 (Cal. Sup. Ct. 1998), the California Supreme Court held that
a New York law firm that represented a California company in an arbitration
proceeding engaged in the unauthorized practice of law in violation
of a California statute. Another jurisdiction might have taken
a different view than that of California regarding the New York law
firm's conduct.